When placing an order with us you are accepting to our terms & conditions laid out below. Please take the time to read over these terms & conditions and if you have any questions please contact us using the Contact Form or calling us on +44(0)1332 367960. If you do not agree with these terms & conditions please do not order.
- 'Us' or 'We' refers to ShopnShine Ltd.
- 'You', 'Your' or 'Buyer' refers to to the consumer making a purchase from us.
- 'Website', 'Site', 'Store' or 'Shop' refers to this website (shopnshine.co.uk).
- 'Goods' or 'Products' refers to the items on sale on this website.
- 'Conditions' refers to this set of terms and conditions.
- 'Order' refers to Goods you pledge to buy after completing the checkout process.
2. Formation Of Contract
- When you order from us you are entering a contact and accepting these terms & conditions. You should check the contents of your order and correct any errors. Once your order has been dispatched any mistakes cannot be rectified and we will not be responsible for. Once you have completed the checkout procedure you will be given a unique order number which you must make note of and supply to us during any correspondence.
- All goods are subject to availability.
- We can refuse or cancel your order for any of the following reasons: Goods become unavailable, payment is not authorised, if you do not meet the criteria set out in these conditions or if we believe there are reasonable grounds for refusing an order.
3. Price & Delivery
- Prices advertised on this site are in Pounds Stirling and are inclusive of all UK taxes and VAT (where applicable).
- We do no ship worldwide
- You will be notified when your order has been dispatched
- Delivery times are issued in good faith and in no way are legally binding. We will not be responsible for any inconvenience caused through delay or loss.
- Delivery charges are set out on the Delivery Information Page of this site. Delivery charges are also quoted during the checkout process. Charges are based on location and weight. Once an order has been placed we are not responsible for any changes to the address.
- A signature may be required once goods are delivered to you. Once signed for they become your property and we will not be liable for any loss or damage to goods once they have been delivered to you. When you receive your goods please check contents and inform us within 24 hours of any missing items. After this time period no liability will be assumed by us.
- If after 7 days of confirmation of your order you haven't received your goods, you must notify us immediately.
- Goods must be used for the purpose for which they are intended. We will not be responsible for any injury or damage caused by the misuse of Goods.
- If Goods are damaged or faulty You must inform Us within 3 working days. Damage or faults after this time will be deemed as Your responsibility. Electrical items will be guaranteed under a manufacturers warranty. Photographic proof of damage is required for us to take any claim forward.
- We reserve the right to change and amend prices at any time without any warning. Please check the amount during the checkout process before confirming and placing your order.
- Prices displayed on the website exclude delivery charges
- Orders with a final weight over 2kg will be dispatched with either UK Mail or DPD. We are not liable for any delays incurred by UK Mail or DPD. Some postcodes incur extra cost and time to deliver due to their distance from the depot. Prices and time will be displayed during checkout.
- Next day delivery is available on orders placed before 2pm Monday to Thursday to selected postcodes. Next day delivery applies to delivery on working days and does not include weekends and bank holidays.
4. Cancellation & Returns
- If you wish to cancel your order before dispatch you may do for any reason, however you must contact us as soon as possible by using our contact form or calling us on 01332 367960 quoting your order number. If goods have already been dispatched you must return them within 14 working days and return postage costs will not be met by us.
- If you wish to return goods you may do so for any reason but you must contact us within 14 working days of placing your order before sending them back using the contact form or calling us on 01332 367960
- You are free to return goods for a refund or exchange if they are unused and in their sealed state and are suitable for re-sale. You will be refunded for the price of the Goods only. Return postage costs will be met by You. Refunds and exchanges will only be authorised once these conditions have been met and we have received the goods. You are advised to obtain proof of posting and insurance when returning goods as they will be your responsibility until they are received by us.
- Where promotional discounts or free delivery are used based on a certain spend and a return is made which is not faulty we reserve the right to deduct the amount from the refund due to you.
- Your Statutory Rights are not affected.
5. Website & Copyright
- All images, content or test is under copyright. Copying or reproduction of this site is prohibited.
- We aim for the website to always be fully functional, if for any reason the website is unavailable at any time we will not be responsible for the unavailability. You are advised to contact us on 01332 367960 should you have any issues with the website.
- We reserve the right to exclude anyone who mistreats this website.
- All rights are reserved.
6. Force Majeure
- We will not be responsible for any failure or any delay in delivery goods to you, the cause of which is due to circumstances beyond our reasonable control.
7. Governing Law & Jurisdiction
This agreement will be governed and construed in accordance with English Law.
- We will not be liable for any loss or damage caused by using this website.
- We will not be liable or responsible for any loss or damage caused by visiting third party websites that may be linked to this website.
- Information that You post or transmit to or via this website is treated as non-confidential unless otherwise stated by You. As such We may post and/or advertise any such material.
- If you would like to link to this website You must seek approval as further conditions apply.
- Images and content are for illustrative purposes only and are subject to change without notice.
- Information on this site is added in good faith, We will not be liable or responsible for any loss or damage caused by this information.
- We may change and/or update these Conditions at any time and without notice. Please check these Conditions regularly for any changes.
For any queries regarding these Conditions and the site please contact us via our Contact Us page.